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Phoenix Carbon Fiber Electric Wheelchair: Lightweight, Long-Range, Airline Approved

by ComfyGo
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Carbon Fiber • Ultra Lightweight • Airline/Cruise Friendly Batteries • Long Range

ComfyGO Phoenix Carbon Fiber Ultra Electric Wheelchair (Foldable Travel Chair)

The ComfyGO Phoenix Carbon Fiber is a revolutionary foldable electric wheelchair designed for people who want real freedom without dragging around a heavy chair. With a carbon fiber frame, powerful dual brushless motors, and travel-friendly quick-release lithium batteries, the Phoenix is built for daily mobility, airport travel, and everyday independence.

If you want a chair that is lightweight enough to load, simple to control, and ready for long days—this is the one. The main frame starts at just 27 lbs (one of the lightest electric wheelchairs in its class), while still delivering a stable, smooth drive you can trust.

Quick summary: Ultra-light carbon fiber + foldable design + airline-approved battery options + strong dual motors. Built for travel. Built for real life.

Why People Love the Comfy Go Phoenix (Real-World Benefits)

1) Ultra-lightweight for easier lifting & transport

The Phoenix is designed for travel and daily convenience. The main frame starts at 27 lbs, and the full chair weight depends on whether you install the batteries.

  • 27 lbs = main frame (heaviest component).
  • 29 lbs = chair without batteries (frame + cushion/backrest/footrests/controller add ~3 lbs).
  • +3 lbs each = each 10AH battery.
  • 35 lbs total = chair with batteries installed (with 10AH batteries).
Caregiver-friendly: A lighter chair can mean easier loading into a trunk, easier storage in a closet, and less back strain for family members.

2) Powerful, smooth drive with brushless motors

The Phoenix uses two 250W brushless silent motors. Each motor operates independently, providing a combined 500W total motor power. Brushless motors are known for efficient performance and smooth control.

  • Torque: 1.1Nm.
  • Incline capability: up to 6 degrees (conditions vary).
  • Terrain: designed to handle everyday surfaces and can traverse low grass and compacted dirt.
What this means for you: You don’t have to “fight the chair.” It feels controlled, predictable, and stable when turning, stopping, and navigating.

3) Intelligent electromagnetic brakes (built into the motors)

Safety matters most. The Phoenix uses intelligent electromagnetic brakes integrated into the motor system. These brakes are designed to provide responsive stopping and help prevent the chair from rolling when parked.

  • More precise braking control than traditional systems.
  • Less wear and tear and typically lower maintenance needs.
  • Helps prevent roll-away on gentle slopes/inclines when parked.

Who the ComfyGO Phoenix Is Best For (Very Clear)

Frequent travelers (airline, cruise, vacations)

The Phoenix is designed around travel convenience: lightweight foldable frame, removable batteries, and airline-friendly battery configurations (always confirm with your carrier).

  • Great for airports, hotels, cruises, theme parks, and long walking days.
  • Easy to store at home or in a vehicle because it folds and the batteries quick-release.

Seniors who want independence (without a heavy chair)

Many seniors want a chair that is easier to handle for family members and easier to travel with. The lightweight carbon fiber design helps make ownership more practical.

  • Great if a caregiver needs to lift/load the chair regularly.
  • Great for daily outings: stores, appointments, family visits.

Caregivers who need something easier to manage

If you’re helping a parent or loved one, the Phoenix is built to reduce hassle: lighter weight, quick-release battery removal, and simple controls.

  • Less strain when loading into a trunk.
  • Less bulk in tight storage spaces.

People who want a stable, simple controller

The Phoenix includes a 360° universal intelligent digital joystick with LCD display. It’s designed to be easy to learn and gives a clear readout of the chair’s status.

  • Power on/off
  • Speed selection
  • Horn
  • Battery level display
  • Controller can be moved from right side to left side
Not ideal for: heavy rain, deep puddles, or situations where the chair could be submerged in water. The wiring and electronics are weather resistant to light rain/wind, but they are not waterproof.

Battery Options, Charging, and Airline/Cruise Travel (Full Detail)

Battery configurations

The Phoenix supports multiple battery setups depending on the version you choose. Batteries are lithium-ion and designed for convenience with a quick-release function.

  • Standard: two 6.6 AH lithium-ion batteries
  • Long range: two 10AH lithium-ion batteries
  • Travel-approved configuration mentioned: 2 × 10.4AH (2 × 249.6WH) approved by most major airlines/cruise lines
Important: Airline and cruise rules can vary. Always verify your carrier’s battery policy before your trip. FAA guidance for mobility devices is available on the FAA website.

Range (what to expect)

With two 24V 10.4AH batteries, the Phoenix can provide up to 23 miles (36 km) of range. Real-world range depends on multiple factors.

  • Driving habits (speed, turning, stops)
  • Temperature and weather
  • User weight / loading weight
  • Road conditions (smooth indoor floors vs outdoor surfaces)
  • Inclines and terrain

Charging details

  • Charging time: 6 to 8 hours per battery
  • Charge from: regular home outlet
  • Charge method: charge while installed in the chair or charge batteries independently
  • Charger included: standard 24V 2A charger in the box
  • AC input specs: AC 100–240V, 50Hz, 1.5–5A
Convenience win: The batteries can work simultaneously, so you can keep moving while the chair manages power efficiently.

Controls: Joystick + Optional Remote (Everything Explained)

360° Digital Joystick with LCD Display

The Phoenix includes a digital joystick designed for easy navigation and predictable control. The LCD display helps keep things simple by showing important information in one place.

  • Power on/off button
  • Speed selection buttons
  • Horn button
  • Battery level display
  • 360° joystick for turning and steering
  • Quick-release function for convenient handling
  • Controller can be moved to the left side if preferred

Optional Remote Controller (caregiver-friendly)

The optional remote lets a caregiver maneuver the chair, adjust speed, honk the horn, and recline (if applicable). It works at distances up to 30 feet.

  • Important: you cannot power the chair on/off using the remote. The chair must be turned on first.
  • Remote comes paired with the chair.
  • If the remote loses pairing, a tutorial is available (ComfyGO provides a pairing video).

Speed settings (7 levels)

The Phoenix has seven speed selections with a limited top speed of 4 mph. The speed settings scale the maximum speed in easy steps.

  • 15%, 30%, 45%, 60%, 75%, 90%, 100% of maximum speed
  • Speed 1 = 15% of max speed
  • Top speed is limited for safety and travel-friendly control

Comfort, Seating, and Daily Use

Seat & cushion dimensions

The Phoenix offers a roomy seating design with a listed seating area width of 21.5" (measured at the broadest point between the armrest support bars). It also features a 17" cushion width and 16" cushion depth for comfort.

Cushion & backrest materials

The Phoenix includes a leather cushion and backrest designed for comfort and easy cleaning. For additional comfort and easier maintenance, upgraded cushion and backrest options may be available.

Armrests

Both armrests can raise. This is helpful for:

  • Easier transfers
  • Getting closer to a table
  • Caregiver assistance

Tires, Stability, and Safety Details

Tires

The Phoenix uses a practical tire setup designed for reliable use.

  • Rear tires: 10" (listed as solid in one section; also referenced as 10" air rear tires in another)
  • Front tires: 6" solid front tires
Note: Tire type may vary by configuration/version. If you want, tell me which Phoenix option you’re selling on your page and I’ll lock the tire spec to match it perfectly.

Anti-tip wheels

For added stability, the Phoenix includes anti-tip wheels designed to help prevent tipping and provide extra support on uneven terrain or inclines.

Maintenance, Weather Use, and Long-Term Care

Low maintenance routine

The Phoenix does not require heavy maintenance. A simple monthly routine is usually enough:

  • Clean the chair
  • Inspect bolts and nuts
  • Tighten fasteners if needed
  • Charge batteries properly to support battery lifespan
Weather note (important): The wiring, connectors, processor, motors, and controller are weather resistant and can resist light rain and wind. However, none of the electronics are waterproof. Avoid heavy rain and never submerge the chair in water.

Travel Note (Airline/Cruise Battery Compliance)

Battery travel rules can differ by airline and cruise line. The Phoenix is designed with travel in mind, including quick-release batteries for easy removal and charging.

Best practice: Before any airline or cruise travel, contact your carrier to confirm their current battery requirements and documentation process.

Warranty + What’s in the Box (Full Detail)

Warranty coverage

  • 1-year frame warranty
  • 1-year motor warranty
  • 1-year battery warranty
  • 1-year electronic parts warranty

Optional extended coverage for batteries and electronics (excluding frame) may be available through ComfyGO Care (up to 2 years) and ComfyGO Care+ (up to 3 years), purchasable within 90 days of delivery.

Important: Warranty covers defects in materials/workmanship for the specified periods, but typically does not include shipping, handling, labor, or service calls. Damage from neglect/abuse or accidental handling damage is not covered.

What’s in the box

  • ComfyGO Phoenix wheelchair
  • Two lithium-ion batteries (capacity depends on option)
  • Joystick controller
  • Optional remote controller (if included with your package)
  • Battery charger (24V 2A)
  • Anti-tip wheels
  • User manual
Shipping/handling note: A shipping and handling fee may apply to warranty-related replacements and non-warranty part shipments.

FAQ (Straight Answers)

Can I bring the Phoenix on an airplane or cruise?
The Phoenix uses airline/cruise-friendly lithium batteries with quick-release removal, and the 6.6AH (158.4Wh) configuration is described as travel approved by most major airlines and cruise lines. There is also a travel-approved configuration listed as 2 × 10.4AH (2 × 249.6Wh). Rules can vary, so always confirm with your airline/cruise line before travel.
Does it arrive fully assembled?
It arrives almost fully assembled. You will typically attach a few remaining parts after delivery.
If the battery dies, can I push it like a manual wheelchair?
Yes. Turn the power off and disengage both motors by pulling the levers on each motor to the unlocked position. This places the chair into free-wheel mode so it can be pushed like a manual chair.
Can the joystick be mounted on the left side?
Yes. The controller is typically set up on the right side but can be moved to the left side.
Does the remote control turn the chair on and off?
No. The chair must be powered on before the remote is turned on so the controller can pair with the chair.
Can I silence the reverse beeping sound?
Yes. The instructions provided are: press the (+) key until you reach the top speed, then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
Can I use it on dirt and grass?
Yes. It can traverse low grass and compacted dirt with ease. As with any travel chair, performance varies by terrain, slope, weather, and user weight.
Where can I find the serial number?
It can be found on the frame near the footrest, in the product manual, and on the shipping box.

Complete Technical Details (Everything Listed)

Product ComfyGO Phoenix Carbon Fiber Foldable Electric Wheelchair
Frame Material Carbon fiber (durable, corrosion-resistant)
Main Frame Weight 27 lbs (heaviest component)
Chair Weight (No Battery) ~29 lbs
Battery Weight (10AH) ~3 lbs each
Total Weight (With 10AH Batteries) ~35 lbs
Motors 2 × 250W brushless silent motors (500W total), independent operation
Motor Torque 1.1Nm
Incline Capability Up to 6° (varies by conditions)
Brakes Intelligent electromagnetic brakes (built into motors)
Top Speed Up to 4 mph
Speed Levels 7 levels (15%, 30%, 45%, 60%, 75%, 90%, 100% of max)
Standard Batteries Two 6.6 AH lithium-ion batteries (travel-friendly quick release)
Long Range Batteries Two 10AH lithium-ion batteries (travel-friendly quick release)
Travel Battery Config Mentioned 2 × 10.4AH (2 × 249.6Wh) approved by most major airlines/cruise lines (verify with carrier)
Range (10.4AH ×2) Up to 23 miles (36 km) — depends on conditions
Charging Time 6–8 hours per battery
Charging Method Charge while installed or remove and charge independently
Charger Included 24V 2A charger
Charger Input AC 100–240V, 50Hz, 1.5–5A
Controller 360° digital joystick with LCD display (power, speed, horn, battery level)
Controller Mount Can be moved from right side to left side
Remote Controller Optional; works up to 30 ft; cannot power chair on/off
Seat Width (Seating Area) 21.5" (broadest point between armrest support bars)
Cushion Size 17" width × 16" depth
Max User Weight 300 lbs
Tires 10" rear tires; 6" solid front tires (tire type may vary by configuration)
Stability Anti-tip wheels included
Weather Resistance Wiring/electronics are weather resistant to light rain/wind; not waterproof
Warranty 1-year frame, 1-year motor, 1-year battery, 1-year electronics (extended plans may be available)
In the Box Wheelchair, two batteries, joystick controller, charger, anti-tip wheels, user manual (remote if included)
Need help choosing standard vs long range? If you tell me how often your customers travel and how far they usually go in a day, I can rewrite this page into a “pick your battery” buying guide that converts even harder.
27 lb Carbon Fiber Frame Airline/Cruise Friendly Batteries Up to 23 Mile Range (10.4AH×2) Dual 250W Brushless Motors Electromagnetic Brakes Foldable Travel Chair
MobilityDepartment.com • Travel smarter • Move easier • Keep your freedom

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Contact us immediately with your order number and photos/videos to show any damage that might have occurred. 

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