EV Rider City Rider Replacment Keys

This Product will ship to you for free.

Large and heavy items will be shipped via freight LTL delivery.

You will schedule an appointment with the shipping company once it arrives at your local freight center to plan a time for delivery.

You will be required to sign at the time of delivery.

Products under about 150 Lbs. will ship via ground shipping by FedEx or UPS.

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@MobilityDepartment.com

At Mobility Department, shop only for high-quality warranted products. 

We are authorized to sell for each brand featured on our catalog and each product comes standard with a free manufacturer's warranty.

We work with all customers personally to ensure satisfaction with every purchase. 

If you have any questions about a product or brand, please call 888-217-1606 or email us at info@MobilityDepartment.com

What if there is damage during transit?

Please inspect the condition of your item and its packaging upon delivery, If there is any visual damage to the item or its packaging, please make note of that on the Bill Of Landing for any freight shipment. 

Contact us immediately with your order number and photos/videos to show any damage that might have occurred. 

We will either replace the item or give you instructions for return shipping and a full refund.