Yes, this scooter was just what this 92 year old wanted -- suspension & great soft wheels along with the body style and size. Being an old motorcycle and scooter rider, I appreciated the motorcycle style brake and throttle controls but recognize they could stand some improvement in ease and efficiency of operation. This is my third mobility scooter I have owned (1st two by Pride then this EWheel) felt Pride did a great job and now feel EWheel is right up there with them.
Kind of tough getting through to service but they were very helpful when I did. A little trouble with controls but it was my not understanding how to make it work and they zeroed right in on it. It was so simple I had a red face over not figuring it out for my self. I would think a section in the user's manual on the operation of the electronics could certainly be a good thing -- especially about the alarms, etc.
Overall I thing it is a great little ride with my 12 miles spent on it. I just hope it holds up to my expectations.